We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.  One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Ops Coordinator is a visible and integral role in supporting the Operations Team.  Being part of this team and helping them be successful is its own reward! The Operations Coordinator will work directly with the Operations team in support of employees, clients, and operations team members. Handling critical tasks from simple to complex, the selected team member will do so with an eye towards detail and excellence.

• Conduct safety and quality inspections, identifying risks and ensuring service standards are met
• Track and maintain KPI reports, including safety, staffing, and client feedback metrics
• Coordinate work orders and service requests, ensuring timely resolution and follow-up
• Manage schedules, staffing calendars, and operational planning tools
• Provide day-to-day administrative support (email, scheduling, meetings, documentation)
• Partner with Operations to support client relationships and escalate issues as needed
• Support recruiting and onboarding, including interview scheduling, badging, and new hire coordination
• Assist with QBR reporting, weekly meetings, and presentations
• Maintain accurate records and documentation in compliance with company and client standards
• Support reporting and billing processes, including HRIS data tracking and headcount updates
• Perform other duties as assigned

• High School Diploma or GED required
• Minimum 2 years of administrative or operations support experience (preferred in a fast-paced or client-facing environment)
• Strong ability to manage multiple priorities, stay organized, and follow through on tasks
• Excellent communication and interpersonal skills with a strong customer-service mindset
• Ability to work independently onsite (Monday–Friday) while collaborating with cross-functional teams
• Experience supporting reporting, scheduling, and documentation (KPI tracking a plus)
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Ability to handle sensitive and confidential information with professionalism
• Bilingual (English/Spanish) preferred

• A friendly, respectful, energetic corporate culture that will allow you to thrive.
• Work in an environment where you can see the difference you make daily!
• Competitive hourly pay.
• Paid time off includes vacation, sick, holidays, bereavement, and jury duty.
• Health benefits (medical/dental/vision)
• Employee Assistance Program (EAP)