We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
The Supervisor I plays a critical leadership role at our multi-building NGC Palmdale campus. This position oversees second-shift custodial operations, ensures service excellence, supports a strong client relationship, and maintains a safe, compliant, and productive work environment. The Supervisor I directly supervises approximately 16 custodial team members and collaborates closely with the on-site manager, leads, and a dedicated floor care team.
This is a hands-on role requiring strong field presence, excellent communication skills, and the ability to lead, coach, and inspire teams.
Location: Palmdale, CA (NGC – J Code 21)
Schedule: Full-time (Hourly) Monday–Friday, 12:00 PM – 8:30 PM
Compensation: $27.00–$28.00 per hour
Bonus: Eligible for up to 5% annual bonus
Reports To: On-Site Operations Manager
Key Requirements: US Citizenship, background check, MVR (Valid Driver's License), Credit check, min. 1 year of janitorial supervisory experience.
Supervise a team of 16 second-shift custodial employees, ensuring consistent performance and adherence to Servicon and client standards.
Conduct daily site walks and inspections using SmartInspect or other approved tools.
Ensure proper staffing, manage call-offs, and coordinate shift coverage as needed.
Support and guide the night lead and floor care team in executing nightly assignments.
Maintain strong, proactive communication with the client and internal leadership through email, meetings, and real-time updates.
Review and manage janitorial/facilities tickets using the client’s systems; ensure completion and follow-up.
Participate in client meetings, walkthroughs, and operational check-ins as required.
Manage timekeeping, attendance corrections, and payroll submissions in UKG.
Maintain records, logs, inspection results, and follow-up documentation.
Prepare and deliver operational updates, reports, and performance summaries as needed.
Model and enforce Servicon safety policies, PPE requirements, and site-specific procedures.
Ensure employees use chemicals and equipment safely and correctly.
Provide coaching, performance guidance, and on-the-job training to team members.
Drive company vehicles and golf carts between buildings across a large multi-site campus.
Travel occasionally to nearby locations (up to ~35 miles) using company vehicles.
Work in varying temperatures and weather conditions, including heat, wind, and cold.
U.S. Citizen (required for site access and clearance eligibility).
Minimum 1 year of janitorial supervisory experience (janitorial industry experience required).
Bilingual (English & Spanish) – required to communicate effectively with staff and leadership.
Strong working knowledge of janitorial procedures, equipment, and chemical usage.
Ability to manage timekeeping/payroll in UKG or similar workforce management systems.
Comfortable using technology, including email, tablets/laptops, inspection tools, and client platforms.
Valid driver’s license and ability to pass an MVR check (driving company vehicles is required).
Ability to pass background check, drug screening, and credit check per site requirements.
Ability to walk, stand, drive, and work outdoors for extended periods.
Supportive, close-knit leadership team where supervisors, leads, and admins work collaboratively and genuinely support one another.
Highly engaged client partnership — you’ll work at a site where Servicon is valued, respected, and trusted.
Hands-on, dynamic work environment that keeps your day interesting with a mix of field work, team interaction, and client engagement.
Opportunities for growth and development, including exposure to multi-site operations, floor care oversight, and future eligibility for orientation hosting and possible clearance opportunities.
Strong operational backing with clear processes, corporate resources, and direct support from management.
Autonomy and ownership — you’ll have real influence in shaping structure, improving efficiency, and enhancing daily operations.
Stability and consistency with a solid team, reliable attendance culture, and long-tenured leaders who care about your success.
Competitive compensation and benefits, including up to a 5% annual bonus and corporate-level benefits.
Software Powered by iCIMS
www.icims.com