We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

We are seeking an experienced Operations Supervisor II to join our healthcare team. In this role, you will oversee day-to-day operations of environmental services staff, ensuring the highest standards of cleanliness, infection control, and patient safety across assigned areas. You will directly supervise front-line employees, coordinate schedules, monitor performance, and provide hands-on guidance to maintain compliance with healthcare regulations and client expectations.

This position requires strong leadership, communication, and problem-solving skills, with the ability to balance people management and operational execution in a fast-paced healthcare environment.

• Provides onsite supervision of staff, monitoring supplies and equipment, and communicates daily assignments to staff.
• Models and coaches’ team on effective use of safety equipment. Follow all safety procedures when using chemicals and equipment.
• Inspects the work of team members for compliance with prescribed standards of cleanliness, including all regulatory requirements.
• Develops and guides employees; resolves routine employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
• Participates in the recruitment and selection process to ensure the team is properly staffed with appropriate skillsets.
• Onboards and trains new employees to ensure proper understanding of policies, work procedures, and use/maintenance of equipment, chemical requirements, and safe work behaviors.
• Assists in always maintaining the environment in an “inspection ready” state.
• Maintains excellent relations with clients, and all team members.
• When needed, supervises major projects, assuring that the employees perform their duties and have supplies available to perform such tasks.

• Minimum 3 years of progressive operations supervisory/lead experience, preferably in healthcare/hospital/environmental services/housekeeping environments.
• Demonstrated ability to lead, coach, and develop teams in a fast-paced setting.
• Proven track record of managing staffing, scheduling, and performance to meet operational goals.
• Must adhere to hospital infection control and safety protocols at all times.
• Bilingual in English and Spanish, preferred
• Experience working with Unions and CBAs, preferred
• 3^rd shift work schedule: 11:00pm-7:30am Tuesday-Saturday

Clearance

• Must successfully complete background check, health clearance, drug screen and Live Scan as required
• Covid-19 vaccination requirements may vary by client site.

Environment

Position is located in a healthcare / hospital setting. Work may involve exposure to: Patients, visitors, and clinical staff in active care areas; Biological and bodily fluids (with proper PPE provided); Cleaning chemicals, disinfectants, and standard janitorial supplies; Continuous movement, standing, walking, bending, and lifting up to 40 lbs.

• The satisfaction of driving real change in the industry and people’s lives
• A diverse community of people who are driven by a shared purpose
• A business that acts with integrity in all interactions with co-workers, leaders, and customers
• We value others and build success by appreciating differences in thought, opinion, background, skills, and perspectives
• An environment of continuous learning and development
• Flat organizational structures which elevate employees’ level of responsibility
• Meaningful opportunities for professional development and mentoring

Pay Range and Compensation Package

A reasonable estimate of the current base salary range for this position is $68,000 – 72,000. Actual compensation offered may vary depending on skill level, experience, and/or education. You will also be eligible for annual cash bonuses based upon performance and other factors. Servicon offers a competitive total rewards package, which includes premier low-cost medical, dental, and vision insurance, 401k, sick leave, vacation time, employee assistance program (EAP) Employee discount programs and much more.

Equal Opportunity Statement

Servicon fosters a more diverse, equitable, and inclusive environment for employees, clients, partners, and communities. We are committed to ensuring every community member feels valued, understood, empowered, and has a greater sense of belonging with opportunities to thrive.