We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

Are you energized by fast-paced environments, solving daily operational puzzles, and leading high-performing teams? At Servicon, we don’t just manage facilities—we keep the heart of high-volume environments beating. We're looking for a hands-on, people-first Operations Manager who thrives under pressure and brings order to chaos without missing a beat.

You’ll lead a dynamic workforce across multiple sites, ensure service excellence under demanding timelines, and be the go-to problem solver when it matters most. From implementing safety protocols to troubleshooting complex staffing needs, you’ll be at the helm—driving results, optimizing resource utilization, and creating a positive ripple effect from your team to support our client's needs.

If you're ready to take ownership, lead with purpose, and turn operational complexity into streamlined execution—we want to meet you.

• Interacts frequently with clients and staff in a professional and responsive way, consistent with Servicon’s company policies, values, mission, and objectives.
• Ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence.
• Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices.
• Supervises, manages and trains janitorial staff consistent with client and company expectations. Performs quality assurance inspections to ensure all work has been completed in compliance with specific procedures and scope of work.
• Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment, and processes. Helps complete deliverables in client’s agreement and Statement of Work to highest possible standards.
• Supports the Director of Operations and executes the full range of required management responsibilities. Produces monthly calendar of quality assurance evaluations, gathers statistics and produces account-related reports.
• Understands that challenges are opportunities and can provide effective solutions to assist Project Managers in resolving janitorial and scheduling issues, as well as provide recommendations for improved efficiencies.

• Progressive experience (5+ years) in mid-level operations management, preferably within facilities services/janitorial or related industry 
• Bilingual (Spanish/English) preferred 

• Demonstrated success leading teams, managing budgets, and optimizing operational processes

• Proficient in operations software, project management tools, and performance metrics

• Demonstrated ability to coach, motivate, develop and lead a team
• Strong commitment to high-level service and quality standards
• Willingness to work a variable work schedule—to include, day shifts, evening, and night shifts
• Willingness to travel to Servicon's headquarters for additional training/onboarding as required 

Clearance

• U.S. Citizenship 
• Ability to obtain security clearance

Environment

Environment may also include manufacturing, laboratories, offices, cleanrooms, offices and production areas, interacting with employees and clients throughout the job site. May require long periods of walking, standing, sitting, climbing, bending, reaching, stretching, leaning, stooping, and crawling, ability to lift up to 40 pounds, may require frequent travel to company job sites, the corporate office, Carson Warehouse or other locations for meetings or projects.

Covid-19 vaccination requirements may vary by client site.

Why you will love it here

• The satisfaction of driving real change in the industry and people’s lives
• A diverse community of people who are driven by a shared purpose
• A business that acts with integrity in all interactions with co-workers, leaders, and customers
• We value others and build success by appreciating differences in thought, opinion, background, skills, and perspectives
• An environment of continuous learning and development
• Flat organizational structures which elevate employees’ level of responsibility
• Meaningful opportunities for professional development and mentoring

Pay Range and Compensation Package

A reasonable estimate of the current base salary range for this position is $78,000 – 85,000. Actual compensation offered may vary depending on skill level, experience, and/or education. You will also be eligible for annual cash bonuses based upon performance and other factors. Servicon offers a competitive total rewards package, which includes premier low-cost medical, dental, and vision insurance, 401k, sick leave, vacation time, employee assistance program (EAP) Employee discount programs and much more.

Equal Opportunity Statement

Servicon fosters a more diverse, equitable, and inclusive environment for employees, clients, partners, and communities. We are committed to ensuring every community member feels valued, understood, empowered, and has a greater sense of belonging with opportunities to thrive.