Clean isn’t just about appearances—it’s about performance. For over 50 years, Servicon has redefined commercial cleaning, delivering expert environmental services that keep workplaces, campuses, and high-traffic facilities safe, healthy, and efficient.

We don’t just clean—we create environments where businesses thrive. From office spaces to critical infrastructure, we ensure every detail supports productivity, well-being, and sustainability.

As a women-owned company, we know people are the foundation of every great space. Join Servicon and be part of a team that understands the power of clean in shaping first impressions, protecting health, and keeping businesses running.

We are looking for an Executive Assistant who is focused, yet flexible; professional, yet personable, and knows how to create order from chaos. In this role, you will provide high-level administrative and clerical support to the Executive Vice President of Operations, ensuring the best client and employee experience while offering solutions to our field Operations management.

As part of our dynamic team, you will be given the opportunity to contribute to strategic initiatives, support high-level executives, and gain exposure to various areas of the business. We are committed to fostering a culture of adaptability, proactive problem-solving, and personal growth, which allows you to thrive in a fast-paced environment. You’ll be expected to anticipate needs, handle evolving priorities with ease, and bring your organizational expertise to the table to streamline processes.

If you're someone who thrives in an environment that challenges you and supports your growth, this role will offer you both responsibility and autonomy as you work closely with top leadership.

Support the VP of Operations:

• Manage the VP’s calendar, prioritize tasks, schedule appointments, set agendas, and coordinate travel arrangements
  Draft, edit, and proofread correspondence, presentations, and reports
• Organize and triage emails, ensuring that important items are prioritized
• Act as a gatekeeper and trusted right-hand person, handling confidential and high-priority matters

Collaborate with the Operations Team:

• Ensure client and contract information is accurate and up-to-date in Salesforce
• Manage data related to shift assignments, payroll, timekeeping, job setups, and billing
• Partner with the Associate Director of Client Experience to gather information, prepare presentations, and coordinate schedules for the Biannual Client Survey
• Serve as the subject matter expert for corporate workforce management systems, including iCIMS, Kronos (UKG), and Salesforce
• Work closely with the Accounting team to ensure accuracy in billing, headcount reporting, supplies, account changes, and resolving discrepancies
• Maintain up-to-date Union and Wage & Hour information for all relevant locales, becoming the go-to resource for wage and hour classifications
• Oversee contract file management in Salesforce and collaborate with Sales and Operations on new contract start-ups
• Assist with various tasks and special projects as assigned.

Key Qualities:

• Exceptional organizational skills with a keen eye for detail
• Strong written and verbal communication abilities
• Ability to work efficiently and independently in a fast-paced environment
• Expertise in Salesforce and other workforce management systems preferred
• A proactive attitude and a problem-solving mindset
• Exceptional interpersonal and communication skills required.

Qualifications:

• A minimum of 3 years’ experience administrative support, plus minimum of 2 years as an executive assistant to senior management in a fast-paced office environment 

• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Exceptional attention to detail and adaptability.
• College/University degree preferred, or equivalent work experience
• Tech-savvy; proficient in MS Office 365 programs and CMS systems with demonstrated experience creating presentations for executives (UKG, iCIMS, One Note, Chrome River, SharePoint, and Salesforce experience a plus)
• Advanced proficiency in Excel required to create and manage complicated spreadsheets
• Strong calendar and business travel management experience required

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