We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. When you join our family, you become part of a legacy that values the work we do and the lives we touch. This legacy empowers you to make a meaningful impact on the world around you.

As the Operations Manager, you'll be at the forefront of engaging with our clients and ensuring the continuation of strong, positive relationships. You'll also take charge of developing and mentoring supervisors, working closely with the safety supervisor, and coaching salaried leaders to success.

In this role, you'll take the lead in implementing safety protocols, managing staff training, and ensuring that our janitorial standards exceed expectations. Your contributions will directly influence the creation of a safe, clean environment for our clients, all while optimizing resources and driving operational success.

At Servicon, we are deeply committed to providing an environment that fosters your professional growth. We value your expertise and offer opportunities to make a meaningful impact. Our dynamic and inclusive workplace not only encourages advancement but also supports a healthy work-life balance, enabling you to thrive both personally and professionally. 

• Interacts frequently with clients and staff in a professional and responsive way, consistent with Servicon’s company policies, values, mission, and objectives.
• Ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence.
• Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices.
• Supervises, manages and trains janitorial staff consistent with client and company expectations. Performs quality assurance inspections to ensure all work has been completed in compliance with specific procedures and scope of work.
• Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment, and processes. Helps complete deliverables in client’s agreement and Statement of Work to highest possible standards.
• Supports the Director of Operations and executes the full range of required management responsibilities. Produces monthly calendar of quality assurance evaluations, gathers statistics and produces account-related reports.
• Understands that challenges are opportunities and can provide effective solutions to assist Project Managers in resolving janitorial and scheduling issues, as well as provide recommendations for improved efficiencies.

• Minimum of four (4) years’ relevant managerial experience in Facility Services or a related field.
• Strong commitment to high-level service and quality standards
• Demonstrated ability to coach, motivate, develop and lead a team
• Willingness to work a variable work schedule—to include, day shifts, evening, and night shifts
• Efficient computer knowledge, proficiency in utilizing all Microsoft Office programs
• Experience working with union contracts is preferred
• Ability to obtain security clearance
• Bilingual (Spanish/English) preferred
• A criminal background check, results of which are not necessarily a bar to employment and drug screen are required.
•           Must possess AND maintain a valid driver's license, and a driving record that aligns with company standards.  

• A friendly, respectful, energetic corporate culture that will allow you to thrive.
• Work in an environment where you can see the difference you make daily!
• Competitive base salary.
• Incentive and annual performance-based bonuses.
• Safe harbor 401(k) with company matching.
• Paid time off including vacation, sick, holidays, bereavement, jury duty.
• Exceptional health benefits with low costs (medical/dental/vision).
• Life, accident, and disability insurance.
• Employee assistance program (EAP).
• Employee discounts to theme parks, theatres, sporting events, movies and more.

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