Who We Are
We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider focused on infection prevention for complex facilities. As a local, privately held company, we are agile and maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the frontline staff, Servicon embodies our vision of creating healthy spaces for people to thrive.
Sr. Solutions Specialist
A.k.a.: Sr. Business Systems Analyst
Local to Culver City, CA
Hello Highly Analytical, Problem-Solving, Challenge-Seeking Change-Agents!
Are you looking for a true continuous-improvement culture? A place where you can create something new, experiment with new ideas, and learn from experience (i.e., make a few mistakes)? Are you looking for the opportunity to have influence and make a difference every day? A company with leaders committed to training, developing, and promoting other leaders and professionals like you?
Do you love to...
If this sounds like you, then we need to talk…like pronto, yesterday, immediately!
But, knowing the type of person you are, we cannot just leave it there, right?! So, in case you are wondering how you can make a difference in our growing business, please know that we are looking for a key individual to…
We expect you to learn and grow in this role. As a thriving family enterprise transitioning from tribal knowledge to documented, systematic execution, we’re fortunate to have many opportunities for your professional growth.
This next evolution of our business requires a dynamic, thoughtful, and self-motivated Solution Specialist. You will assess every aspect of our daily business operations, identify opportunities for improvement, align business priorities, and develop simplified and optimized solutions. You will also lead the vetting, selection, implementation, and success of technology solutions to support the processes. The overall company goal is to reduce rework and save time for our valued producers in the field.
This is a heavy people-facing, collaboration role. Our business revolves around service delivery to clients, most major systems touch every department in the company from Operations in the field to corporate office. You will work with people at all levels and disciplines to understand and orient systems to the priorities of the business.
The ideal candidate will be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. You can see the big picture (i.e., you’re a systems thinker), understand project objectives, understand data gathering and reporting, and be able to apply your understanding of how processes should work to operational improvement initiatives. Project management and excellent communication skills are vital for success.
Remote / Hybrid Requirements
This is a hybrid work role. We’ll figure out the right ratio together, but initially seeing 25% - 50% in our Culver City office for training, onboarding, and ramp-up of projects (weeks not months). The remainder will be optionally remote. Our priorities are connection, collaboration, and delivering meaningful work.
This is an extensive list of some of the things you’ll be doing. Since it’s a new role for Servicon, we’ll adjust and adapt through the year as we learn together. You get to help define the role so that it makes the greatest impact on the organization.
Requirements
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